Implement customer loyalty with personalized communication campaigns, AI and omnichannel through Dynamics 365 Marketing workshop.
In five full-day online workshop we will cover Dynamics for Marketing application, followed with some examples how it can be used. At the end of this workshop, participants will learn what the system can do, where it can be used and receive a wider perspective on the possibilities around Dynamics environment. Dynamics for Marketing is a complete tool that helps marketing team to automate activities such as creating email templates, sending newsletters, defining customer journeys, landing pages, events, and other marketing activities.
Agenda:
Introduction to Dynamics environment and applications
Dynamics for Marketing Fundamentals
Dynamics for Marketing modules:
Segmentation and Marketing Lists
Campaign automation & Customer journey
Event management
Marketing forms
Template Design
Landing pages
Subscription Centre
Dynamics for Marketing connection to Power Platform
Dynamics for Marketing insights
Dynamics for Marketing connection to Dynamics 365 App family
Deliverables
At the end of the workshops sessions, you will be able to:
Get a better understanding of Dynamics for Marketing tool
Learn how to prepare marketing list, design a template and send out a campaign
Understand campaign automations with customer journeys
Get a better understanding regarding Event Management capabilities
Understand Dynamics for Marketing reporting area
Get a better understanding of integration capabilities with Power Platform & Dynamics applications